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Risk module

Review risky orders before you pay to ship them.

Return to origin costs you shipping both ways. Dypzo can hold orders that your risk policy flags, show the reasons behind each flag, and let you release the order or ask the customer to confirm. It also follows parcels that come back, with the charges linked to them.

  • Held

    orders your risk policy flags

  • Explained

    reasons and points shown for each flag

  • Your call

    release, or ask the customer to confirm

Risk review is switched on for each organisation. Ask us if you would like it for yours.

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RTO Risk

Orders held for your decision

Sample data

Needs your decision

3

Waiting for customer

2

Resolved

9

OrderPaymentRiskAction
#10488CODHighReview
#10487CODMediumAsk customer
#10486PrepaidLowNo hold

Why order #10488 was held

  • Cash on delivery20 points
  • Destination area with earlier returns35 points
  • Total55 points
Illustration of the RTO Risk screen. Every figure shown is sample data.
What it does

Inside RTO Risk.

Policy-based holds

Orders that your risk policy flags are held and listed for a decision instead of shipping automatically.

Reasons you can read

Every flag shows the reasons and the points behind it, so a hold is never a black box.

Your decision

Release the order, or ask the customer to confirm first. Releasing a high-risk order asks for a reason, which is recorded.

Destination history

See delivered and returned parcels by pincode area, drawn from your own orders and shipments.

How it works

Three steps.

01

Check

New orders are checked against your risk policy as they arrive.

02

Decide

Held orders wait in a review list with the reasons, for you to release or confirm with the customer.

03

Follow

Parcels coming back from failed deliveries are followed to the end, with their charges.

Next moduleFulfilment

Run your dropshipping operation from one workspace.

Dypzo brings your store, suppliers, couriers and payments into one console, so you can see what happens to every order and who owns the next step.